---
description: Discover the best Conversational Marketing Platforms in Ireland. Compare top Conversational Marketing Platforms tools with customer reviews, pricing and free demos.
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title: Best Conversational Marketing Platforms in Ireland - 2026 Reviews, Pricing & Demos
---

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# Conversational Marketing Platforms

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## Products

1. [Typeform](https://www.softwareadvice.ie/software/324633/typeform) — 4.7/5 (985 reviews) — Typeform’s form builder helps you create beautiful, conversational forms without needing design or technical skills. ...
2. [HubSpot Marketing Hub](https://www.softwareadvice.ie/software/119437/hubspot-marketing-hub) — 4.5/5 (6262 reviews) — HubSpot Marketing Hub helps marketing teams build demand and turn more of it into pipeline. Your campaigns, content, ...
3. [ActiveCampaign](https://www.softwareadvice.ie/software/5398/activecampaign) — 4.6/5 (2574 reviews) — ActiveCampaign is a cloud-based marketing and sales automation platform serving small to mid-sized businesses through...
4. [LiveChat](https://www.softwareadvice.ie/software/27068/livechat) — 4.6/5 (1729 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
5. [Text Request](https://www.softwareadvice.ie/software/306855/text-request) — 4.6/5 (1193 reviews) — Text Request is the best business texting software for small businesses who want a texting-first, human-first SMS pla...
6. [Fin](https://www.softwareadvice.ie/software/530033/Fin) — 4.5/5 (1153 reviews) — Fin is an AI Agent that helps CX teams deliver instant, accurate, \& personalized experiences on any channel, in o...
7. [Salesforce Marketing Cloud](https://www.softwareadvice.ie/software/22998/salesforce-socialcrm) — 4.2/5 (1151 reviews) — Salesforce Marketing Cloud is a marketing platform designed to help businesses personalize customer engagement across...
8. [HumanBot](https://www.softwareadvice.ie/software/417157/humanbot) — 4.8/5 (830 reviews) — HumanBot is an AI-powered chat assistant that helps businesses automate customer interactions on their website. The c...
9. [Birdeye](https://www.softwareadvice.ie/software/86768/birdeye) — 4.7/5 (709 reviews) — Birdeye is a cloud-based marketing and reputation management platform built for multi-location businesses, from small...
10. [Lime Connect](https://www.softwareadvice.ie/software/158509/userlike) — 4.6/5 (649 reviews) — Lime Connect is a German AI software solution that enables companies to automate their customer communications across...
11. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
12. [Klaviyo](https://www.softwareadvice.ie/software/63589/klaviyo) — 4.6/5 (540 reviews) — Klaviyo is the all-in-one platform built to help B2C brands drive revenue and relationships by integrating SMS and em...
13. [Podium](https://www.softwareadvice.ie/software/172279/podium) — 4.2/5 (527 reviews) — Podium is a cloud-based customer communication and lead management platform built for local and small-to-midsize busi...
14. [Zenvia Customer Cloud](https://www.softwareadvice.ie/software/390410/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud is a cloud-based customer communication platform that helps small, medium, and large businesses...
15. [Textedly](https://www.softwareadvice.ie/software/156367/textedly) — 4.5/5 (352 reviews) — Textedly is a cloud-based SMS marketing tool for businesses of all sizes. The system offers mass group texting, text ...
16. [ExecVision](https://www.softwareadvice.ie/software/77370/execvision) — 4.3/5 (348 reviews) — ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor...
17. [Smartsupp](https://www.softwareadvice.ie/software/87008/smartsupp) — 4.6/5 (343 reviews) — Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping expe...
18. [Superchat](https://www.softwareadvice.ie/software/252687/superchat) — 4.8/5 (319 reviews) — Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging...
19. [ContactPigeon](https://www.softwareadvice.ie/software/449834/ContactPigeon) — 5.0/5 (308 reviews) — ContactPigeon is an omnichannel customer engagement platform built for retail and ecommerce brands of all sizes. The ...
20. [SlickText](https://www.softwareadvice.ie/software/167722/slicktext) — 4.8/5 (272 reviews) — SlickText helps businesses build valuable customer relationships through personalized, targeted text messages. Our pl...
21. [Genesys Cloud CX](https://www.softwareadvice.ie/software/323407/pureconnect) — 4.3/5 (271 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
22. [Manago AI](https://www.softwareadvice.ie/software/22054/salesmanago) — 4.5/5 (253 reviews) — Manago AI is a Customer Engagement Platform that helps marketers connect their data, understand every customer, commu...
23. [Sender](https://www.softwareadvice.ie/software/41239/sender) — 4.7/5 (213 reviews) — Sender is an email and SMS marketing platform designed to help businesses create, send, and track marketing campaigns...
24. [Wati](https://www.softwareadvice.ie/software/430256/wati) — 4.6/5 (207 reviews) — Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, a...
25. [Freshchat](https://www.softwareadvice.ie/software/436347/freshchat) — 4.2/5 (178 reviews) — Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer b...

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## Related Categories

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)
- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)

## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4671/conversational-marketing/software> |
| en | <https://www.softwareadvice.com/conversational-marketing/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4671/conversational-marketing/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4671/conversational-marketing/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software> |
| fr | <https://www.softwareadvice.fr/directory/4671/conversational-marketing/software> |

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Start with HubSpot's free tools and move up to Marketing Hub Professional when you're ready for Marketing Studio and more. Connect the tools your team already uses through HubSpot Marketplace, with 2,000+ apps.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5152f7c6-61ed-4168-b89f-f436d97ebccd.png","url":"https://www.softwareadvice.ie/software/119437/hubspot-marketing-hub","@type":"ListItem"},{"name":"ActiveCampaign","position":3,"description":"ActiveCampaign is a cloud-based marketing and sales automation platform serving small to mid-sized businesses through enterprise organizations across ecommerce, retail, education, fitness, food and beverage, SaaS, agencies, non-profits, and franchise operations. It is accessible via web browser and mobile app on iOS and Android.\n\nCore features include email marketing with a drag-and-drop designer, 900-plus pre-built automation workflows, multi-channel messaging via SMS and WhatsApp, a built-in CRM with pipeline management, landing page builder, contact segmentation, A/B testing, site tracking, custom reporting, and over 1,000 third-party integrations including Salesforce, Shopify, and Stripe.\n\nAI tools generate complete email campaigns from brand guidelines, build automations from plain-language descriptions, predict optimal send times per contact, surface high-value audience segments, and forecast deal close likelihood within the CRM. Customer data is not used to train AI models.\n\nFranchise and multi-location businesses are supported through ActiveCampaign HQ. HIPAA support is available on Enterprise plans. Pricing is contact-based with no setup fees, starting at $15 per month. A free 14-day trial and free migration assistance are included. Support is available through email, live chat, and a knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg","url":"https://www.softwareadvice.ie/software/5398/activecampaign","@type":"ListItem"},{"name":"LiveChat","position":4,"description":"LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through their websites. It is used by organizations in industries such as retail, software, education, and finance to enhance customer engagement and streamline communication.\n\nThe software includes AI-based features that assist agents with real-time insights, text enhancement, and chat summaries to improve response times and service quality. Chatbot automation is available to handle repetitive inquiries and common questions, allowing human agents to focus on more complex tasks. The platform consolidates customer messages from various channels, including WhatsApp, Facebook, and Instagram, into a single interface for easier management. Features such as pre-set messages, product recommendations, and product cards are included to assist with customer interactions.\n\nAnalytics and reporting tools track metrics such as sales performance, agent productivity, campaign conversion rates, chat engagement, customer satisfaction, and website traffic. Weekly summaries analyze frequent customer questions to help teams identify trends and improve service. LiveChat is accessible through web browsers and applications for Windows, Mac, iOS, and Android devices, enabling support teams to work from various locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.softwareadvice.ie/software/27068/livechat","@type":"ListItem"},{"name":"Text Request","position":5,"description":"Text Request is the best business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and SMS API. \n\nOur 5-star customer service includes a simple 10DLC registration process and white-glove support, no matter your plan. \n\nWe know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.softwareadvice.ie/software/306855/text-request","@type":"ListItem"},{"name":"Fin","position":6,"description":"Fin is an AI Agent that helps CX teams deliver instant, accurate, & personalized experiences on any channel, in over 45 languages, 24/7.\n\nIt is the highest-performing customer agent on the market, resolving 76% of queries on average across 12K+ customers, including highly complex, multi-step cases like refunds, account changes, or subscription issues.\n\nFin connects into business systems, pulls customer data, and takes action in those systems – automatically resolving queries without needing a human. If Fin can’t answer the question or it has explicit guidance not to, it hands off to a human in whatever help desk they’re working in.\n\nIt runs on all the channels you engage with customers on: voice, email, chat, WhatsApp, SMS, social, Slack, Discord, and more. It delivers the same personalized, context-rich experience regardless of where the conversation is happening.\n\nWorks across the entire customer journey:\n\nFin is a single Agent that understands the entire customer context and history, can build a relationship with customers over time, and can transition from one use case to another – from service to sales to ecommerce – without the customer even realizing the change. The Fin family of agent roles include:\n- Fin for Service resolves customers queries and automates support processes end-to-end.\n- Fin for Sales answers product discovery questions, qualifies inbound leads, and books appointments for your sales team or guides those leads to a self-service flow.\n- Fin for Ecommerce answers questions as customers shop, recommends exactly the right product, and guides them through checkout.\n\nWhat makes Fin different:\n\n- Industry-leading performance: Fin resolves 76% of cases on average across 12,000+ customers, with many customers seeing resolution rates of over 90%. This is because Fin is powered by Apex, our proprietary models that are purpose-built for CX. Fin Apex 1.0 outperforms generic frontier models, with a 2.8% higher resolution rate and 65% fewer hallucinations on average when compared to frontier models.\n- Easy-to-launch and optimize: Fin is fast to set up and easy for anyone on your team to configure without the need for technical resources. Teams go live in days, see value quickly, and are able to continuously and easily improve Fin themselves.\n- One platform across AI & human agents: Fin is natively integrated with Intercom, but also integrates seamlessly with almost any helpdesk. This means you can manage your human team and Fin in one place, without ever having to migrate off your system of record or change your workflows.\n- An agent for customer operations: Operator is an internal agent that helps CX leaders spot problems, find opportunities to improve, and act on them. You can optimize Fin agentically and without the manual lift.\n- Full trust and control: Fin is the only AI Agent that gives you complete control over how it performs. You can configure tone, behavior, and knowledge without any technical resources. And it has a full observability and testing suite, so you can deploy changes with confidence and trust what is going live to customers.\n- One agent for the whole lifecycle: Fin is a single Customer Agent, working across the entire customer lifecycle to help sell, onboard, and deliver excellent service. All on the same shared context, history, and guidance.\n- The most experienced partner: Fin combines 15+ years experience in CX with a 60+ person cutting-edge AI team. We partner with customers for the long-term and have developed the Blueprint for success based on our own experience using Fin.","image":"https://images.g2crowd.com/uploads/product/image/b34e5fb2190630dd5d5830f2b22fe140/fin.png","url":"https://www.softwareadvice.ie/software/530033/Fin","@type":"ListItem"},{"name":"Salesforce Marketing Cloud","position":7,"description":"Salesforce Marketing Cloud is a marketing platform designed to help businesses personalize customer engagement across the entire lifecycle. The platform connects departments through data and insights, empowering marketing teams to build lasting customer relationships. Regardless of a company's size, industry, or existing technology, Salesforce Marketing Cloud can drive growth by unlocking data, enabling faster campaign creation and optimization, and facilitating omnichannel engagement.\n\nThe platform's key features include unified customer profiles and analytics, AI-powered campaign creation and optimization, and a customer data platform that provides faster access to centralized customer data. Agentforce, the platform's AI assistant, helps marketers create impactful campaigns by surfacing insights, defining strategy, and generating content. Additionally, its marketing intelligence module offers a single view of marketing performance to optimize cross-channel campaigns.\n\nSalesforce Marketing Cloud is a marketing platform that enables businesses of every size and industry to personalize customer touchpoints, deploy smarter campaigns, and activate data across the customer lifecycle. The platform's connected suite of tools empowers marketing teams to work together efficiently and drive meaningful customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a2b2816-ff47-405e-a9e2-2b8d6fd68dfd.png","url":"https://www.softwareadvice.ie/software/22998/salesforce-socialcrm","@type":"ListItem"},{"name":"HumanBot","position":8,"description":"HumanBot is an AI-powered chat assistant that helps businesses automate customer interactions on their website. The chatbot can be trained on a company's content to deliver personalized responses tailored to the business.\n\nA key feature is that HumanBot can be trained on a company's own data, unlike chatbots relying on generic databases. This allows the chatbot to understand business context and terminology for human-like conversations. Companies provide HumanBot access to their content. The AI digests the information to sound like a representative of that brand.\n\nOther features include activating real-time voice chat with text-to-speech for conversations in multiple languages. There is also a custom chat funnel builder to guide customers based on responses and behavior. The chatbot comes with pre-made industry-specific chat templates to get started quickly without technical skills. Analytics provide insights into chat history, customer data, and website traffic to optimize performance over time.\n\nHumanBot aims to help businesses of all sizes automate lead generation, sales, customer support and boost website engagement. The conversational AI assistant works to allow companies to focus on growing their business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/203e134e-7e30-44be-8ff1-e98747df016d.png","url":"https://www.softwareadvice.ie/software/417157/humanbot","@type":"ListItem"},{"name":"Birdeye","position":9,"description":"Birdeye is a cloud-based marketing and reputation management platform built for multi-location businesses, from small operations to large enterprises across healthcare, financial services, retail, automotive, home services, real estate, dental, legal, and food and beverage industries.\n\nThe platform consolidates reviews, listings, social media, surveys, messaging, payments, and analytics into a single dashboard, removing the need for separate tools. AI-powered agents automate review requests and responses across 200+ sites, sync business profiles to 50+ directories, schedule social posts, run email and SMS campaigns, and manage customer conversations from a unified inbox. A search visibility tool tracks brand presence on AI-powered engines including ChatGPT and Google Gemini. Reporting and sentiment analysis tools help businesses benchmark reputation and monitor performance across all locations.\n\nBirdeye connects with 3,000+ third-party systems including Salesforce, HubSpot, and QuickBooks, and supports enterprise governance through role-based permissions and audit trails. The platform is accessible via web browser and iOS and Android mobile apps.\n\nSupport is available through a knowledge base, live chat, email, and phone.","image":"https://images.g2crowd.com/uploads/product/image/0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg","url":"https://www.softwareadvice.ie/software/86768/birdeye","@type":"ListItem"},{"name":"Lime Connect","position":10,"description":"Lime Connect is a German AI software solution that enables companies to automate their customer communications across all channels and consolidate them into a single omnichannel inbox.\n\nAI agents answer inquiries and autonomously handle entire processes from start to finish. With Copilot, service teams gain an AI assistant that supports them in their day-to-day work by providing context and suggested responses. The knowledge needed for this comes from a central knowledge base that provides AI Agents and Copilot with the necessary content, whether from your documents or an automatic website sync.\n\nWith the Workflow Builder, you can create automations for recurring processes and reduce manual work by up to 80%. \nThe Message Center consolidates website chat, email, WhatsApp, Instagram, and other channels, allowing you to assign conversations to individual team members, leave internal notes, and maintain an overview even during periods of high volume.\nIn addition to powerful AI features and an omnichannel inbox, Lime Connect also lets you take full advantage of WhatsApp. Use AI agents and workflows to automate inquiries and recurring processes, such as damage reports or appointment bookings, and proactively reach customers through WhatsApp campaigns.\n\nSince Lime Connect was founded over 10 years ago, data protection has always been a top priority. All data is stored securely on German servers making Lime Connect a GDPR-compliant customer messaging solution, ISO 27001-certified and EU AI Act-ready.. With its secure data infrastructure and special features, Lime Connect guarantees data protection and security for your customers, your employees and your company as a whole.\n\nLime Connect is suitable for all company sizes because the software is flexible and adapts to your needs and goals. Small and medium-sized companies, as well as large corporations such as Toyota and Hermes, already rely on Lime Connect.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.softwareadvice.ie/software/158509/userlike","@type":"ListItem"},{"name":"Tidio","position":11,"description":"Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across ecommerce, service industries, and tech, Tidio helps streamline communication, speed up support, and boost conversions.\n\nWith Tidio, support teams can chat with visitors in real time, automate FAQ responses using Flows (rules-based chatbots), and handle messages from email, Messenger, Instagram, and WhatsApp—all from one centralized inbox.\n\nAt the core of the platform is Lyro—Tidio’s AI agent for customer service—designed to handle up to 64% of common support questions without any human intervention. With just one click, Lyro starts using your existing help docs to deliver accurate, on-brand answers—without guessing or fabricating responses.\n\nTidio makes it easy to grow your support operations without overloading your team. It helps reduce missed opportunities, cut down response times, and lets your agents concentrate on complex issues.\n\nGet started for free and unlock 50 AI-driven conversations with Lyro—no credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.softwareadvice.ie/software/157633/tidio-chat","@type":"ListItem"},{"name":"Klaviyo","position":12,"description":"Klaviyo is the all-in-one platform built to help B2C brands drive revenue and relationships by integrating SMS and email marketing, full-funnel analytics, and customer service in one solution.\n\nBy capturing every event — like clicks, purchases, and chats — in a unified customer profile, Klaviyo powers marketing automation that drives personalized customer experiences at scale across every channel. Klaviyo AI uses real-time signals and past behavior to ensure the right message is sent at the right time automatically. It not only predicts spend, churn, and the next-best action, but Klaviyo AI can also build the audience segment, write subject lines and copy, and optimize delivery.\n\nKlaviyo makes it easy to get set up with 400+ native integrations, 160+ templates, and 80+ pre-built flows — no code, developers, or engineers required. Out-of-the-box dashboards and funnels make it easy to see what's working, where to optimize, and how to grow.\n\nTrusted by more than 170,000 businesses, Klaviyo can grow your business while keeping operations simple and customer relationships strong.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d70b8191-9d4f-4371-8f75-fdaaab9b6584.png","url":"https://www.softwareadvice.ie/software/63589/klaviyo","@type":"ListItem"},{"name":"Podium","position":13,"description":"Podium is a cloud-based customer communication and lead management platform built for local and small-to-midsize businesses, including auto dealerships, home services, retail, dental and healthcare practices, and medical spas. It consolidates text, phone, email, and social messages into a single inbox, reducing the need for multiple tools.\n\nCore features include an AI-powered agent that responds to inbound leads around the clock, qualifies inquiries, books appointments, and follows up with past customers without staff involvement. A VoIP phone system handles call routing, recording, transcription, and automatically texts missed callers to reduce lost leads. Review management automates invite and reminder texts and generates responses for Google and Facebook listings. Payments can be collected via text-based invoice links, tap-to-pay on iOS and Android, or in-store card readers, all within the same platform. Bulk SMS and MMS campaigns support segmented outreach with compliance controls. The platform integrates with over 200 third-party tools, including QuickBooks, Salesforce, and Mailchimp.\n\nPodium is accessible via web browser, iOS and Android mobile apps, and a Windows desktop app. Support options include a knowledge base, live chat, email, and phone support.","image":"https://images.g2crowd.com/uploads/product/image/8adaf9cae4d6226e062076492066232e/podium.png","url":"https://www.softwareadvice.ie/software/172279/podium","@type":"ListItem"},{"name":"Zenvia Customer Cloud","position":14,"description":"Zenvia Customer Cloud is a cloud-based customer communication platform that helps small, medium, and large businesses manage interactions across multiple channels, including SMS, WhatsApp, email, and voice. Businesses in retail, financial services, and other customer-facing industries can use Zenvia Customer Cloud to centralize conversations, automate messaging workflows, and track customer engagement in one place. Core features include multi-channel messaging, contact management, campaign automation, and analytics dashboards that give teams a clear view of communication performance. These tools help businesses send timely, targeted messages and monitor results without switching between separate systems. The platform is deployed via the cloud, so no installation is required. Support is available through email, live chat, and an online knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/3f09b42ce001460f5cf52edda25c8cc2/zenvia-customer-cloud.png","url":"https://www.softwareadvice.ie/software/390410/zenvia-conversion","@type":"ListItem"},{"name":"Textedly","position":15,"description":"Textedly is a cloud-based SMS marketing tool for businesses of all sizes. The system offers mass group texting, text scheduling and customizable auto replies. Users can send texts over 300 characters long. The system also offers a link-shrinking feature to minimize the number of characters taken up by hyperlinks.\n\n\nTextedly automatically gathers city, state and zipcode information for each subscriber. Users can also access analytics such as subscriber timestamps, activity, user history and other performance metrics. Incoming messages are free, and there is no limit to the number of subscribers Textedly users may have. Textedly is priced on a per-month subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8b3622a-3ca6-428a-a855-b5cdf736be03.png","url":"https://www.softwareadvice.ie/software/156367/textedly","@type":"ListItem"},{"name":"ExecVision","position":16,"description":"ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor performance. It is primarily designed to transcribe calls and provide managers key metrics.\n\n\nFirms can use the artificial-intelligence based transcription functionality to record calls, gather valuable insights and query call data based on keywords, sentiment and calls stages. ExecVision is equipped with a tracking and reporting module to measure the development of representatives over time. Additional features include libraries, searching, commenting, sharing, tracking, a mobile app, scoring and coaching.\n\n\nExecVision integrates with applications such as Fenero, Amazon S3, Box, Call Recording Center, Cisco, ClearSlide, ConnectLeader, DialSource, Google Drive, DropBox and Microsoft Dynamics. It is available on a monthly subscription basis and support is provided via email and an online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58777348-1c95-4135-9671-544912f3dd97.png","url":"https://www.softwareadvice.ie/software/77370/execvision","@type":"ListItem"},{"name":"Smartsupp","position":17,"description":"Drive your online sales through conversations.\n\nSmartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely connect with your customers and better identify their needs. \n\nAs one of the most popular e-commerce solutions in the world, with over 50,000 active web shops and websites, Smartsupp's mission is to help businesses turn their website visitors into satisfied, return customers.\n\nWHY CHOOSE SMARTSUPP?\n\n• Smartsupp is the only product that combines live chat, chatbots and video recordings all on one platform. Automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop.\n\n• Access real-time visitor lists enriched with e-commerce data. See who is browsing your webshop, which products visitors demonstrate interest in, and proactively start a conversation to make a sale.\n\n• The most popular online chat in Europe with more than 50,000 active webshops and websites worldwide. We also offer human customer service in 7 different languages.\n\n• GDPR compliant. We securely store your data in the European Union and comply with strict EU data protection laws.\n\nWHAT CAN SMARTSUPP DO?\n\nWhat can you expect from Smartsupp? Take a look at the list of main features that will take your customer service from average to great.\n\n• Live chat, chatbots, and Email and Facebook Integration all in one place–start a personal conversation with your customers and have all communication on one dashboard. By helping your visitors instantly, you’ll turn them into happy customers and boost your sales.\n\n• Chatbot – Smartsupp bot is your new shopping assistant that works 24/7. It’ll save your time by answering frequently asked questions, collecting leads, and assisting customers with shopping even while you’re asleep.\n\n• Video Recordings – See how your visitors are browsing your webshop or website and where they are getting lost. You’ll get valuable insights on what to improve and ensure a smooth shopping experience for your customers.\n\n• Mobile App – Be closer to your customers with our app for iOS and Android phones and answer questions even when you are in the warehouse or on the go.\n\n• Visit our website to get the full list of features: https://www.smartsupp.com/pricing\n\nWHAT OUR USERS SAY ABOUT US?\n\n“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”\n\n—Oke Harms, Kickerkult.de\n\n“With Smartsupp we use one chat in several shops! Thanks to them, we have been able to improve our contact with customers. Communication is instant and convenient for both us and the customers.”\n\n—Katarzyna, Wujo.pl","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.softwareadvice.ie/software/87008/smartsupp","@type":"ListItem"},{"name":"Superchat","position":18,"description":"Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience. The most relevant communication and messaging channels are combined in one inbox. Apart from customer communication, Superchat makes messenger marketing accessible for all businesses. Our campaign feature is easy to use and WhatsApp newsletter messages are created within a couple of minutes. In addition, our platform offers easy ways to generate and manage new online reviews.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ea6b7f5-5aff-4f37-9f16-8dad13fd09bd.png","url":"https://www.softwareadvice.ie/software/252687/superchat","@type":"ListItem"},{"name":"ContactPigeon","position":19,"description":"ContactPigeon is an omnichannel customer engagement platform built for retail and ecommerce brands of all sizes. The software is deployed cloud-based, making it accessible without on-premises setup. ContactPigeon helps businesses manage email, SMS, push notifications, and on-site messaging from a single dashboard, so teams can reach customers across multiple channels without switching tools. Core features include audience segmentation, automated campaign workflows, and real-time analytics, which help businesses target the right customers at the right time and measure campaign performance. Ecommerce and brick-and-mortar retailers can use built-in templates and behavioral triggers to send personalized messages based on customer actions, such as cart abandonment or past purchases. Support is provided via email, phone, and a knowledge base, giving users multiple ways to get help when needed.","image":"https://images.g2crowd.com/uploads/product/image/faaec41428484038e1f87810e471406b/contactpigeon.png","url":"https://www.softwareadvice.ie/software/449834/ContactPigeon","@type":"ListItem"},{"name":"SlickText","position":20,"description":"SlickText helps businesses build valuable customer relationships through personalized, targeted text messages. Our platform has powered over 124,000 text message programs since 2011. With easy-to-use marketing tools, automated workflows, and smarter analytics, you're empowered to grow your list, drive conversions, and meet your revenue goals — faster than ever. Whether you're new to SMS marketing or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/50a2170f-8072-4f04-8f66-1bea4ed62a65.png","url":"https://www.softwareadvice.ie/software/167722/slicktext","@type":"ListItem"},{"name":"Genesys Cloud CX","position":21,"description":"Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies to large enterprises — across industries such as retail, healthcare, and financial services. Genesys Cloud CX supports voice, email, chat, and social media interactions from a single interface, giving teams a unified view of customer conversations. Core features include automatic call distribution, interactive voice response, workforce management, and real-time analytics. These tools help contact center teams manage agent schedules, track performance, and handle customer inquiries across multiple channels. Reporting dashboards give managers visibility into queue activity and agent productivity. Support is available via phone, email, live chat, and an online knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.softwareadvice.ie/software/323407/pureconnect","@type":"ListItem"},{"name":"Manago AI","position":22,"description":"Manago AI is a Customer Engagement Platform that helps marketers connect their data, understand every customer, communicate on every channel and drive results.\n\nTrusted by 2,000+ brands, Manago AI gives marketers the speed, clarity and confidence to move from idea to live campaign in minutes across email, SMS, WhatsApp and web. No technical resource required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/12416319-103d-4fc4-9475-dc4d1ac70576.png","url":"https://www.softwareadvice.ie/software/22054/salesmanago","@type":"ListItem"},{"name":"Sender","position":23,"description":"Sender is an email and SMS marketing platform designed to help businesses create, send, and track marketing campaigns without requiring design or coding expertise. It is suitable for businesses across various industries seeking to engage their audience and manage digital marketing efforts.\n\nThe platform includes a drag-and-drop email builder for creating responsive emails. It offers marketing automation features with prebuilt workflows for email and SMS campaigns. Audience segmentation tools enable businesses to send targeted messages to specific groups. Lead capture tools, such as popups, forms, and a landing page builder, support subscriber list growth.\n\nSender provides analytics and reporting tools to monitor campaign performance and inform decision-making. The platform includes features to connect with existing business systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2fd9ce8b-eefb-45db-b0df-fa2bd6bb0d5a.png","url":"https://www.softwareadvice.ie/software/41239/sender","@type":"ListItem"},{"name":"Wati","position":24,"description":"Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, and support. By uniting AI agents and human teams across WhatsApp, Instagram, RCS, voice, and web chat, Wati unlocks growth via meaningful interactions while the Wati AI Copilot supercharges your team's productivity.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\n\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.\n\nWati, the Agentic Customer Engagement Platform for Revenue Growth.\n\n© Wati 2026. Clare.ai Limited. GDPR Compliant. ISO/IEC 27001 Certified.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.softwareadvice.ie/software/430256/wati","@type":"ListItem"},{"name":"Freshchat","position":25,"description":"Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.\n\nKey-Value Propositions\n1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more\n2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional \n3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size\n\nWith the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.\n\nThis is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.\n\nFreshchat offers:\n\n-Unified inbox experience to manage conversations across digital channels\n-Best-in-class AI chatbots that focus on intent and engagement\n-Proactive messaging using hyper-targeted rich media campaigns \n-Intelligent load balancing and auto-routing capabilities\n-Seamless integrations via a rapidly growing app marketplace and custom APIs\n-Highly resilient architecture built on AWS and certified with industry compliances\n\n\n\nLanguages supported: \n\nArabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian,  Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu Vietnamese, Welsh","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.softwareadvice.ie/software/436347/freshchat","@type":"ListItem"}],"numberOfItems":25}
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