--- description: Review of Encompass Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Encompass | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Commercial Loan Software](/directory/4758/commercial-loan-software/software) > [Encompass](/software/133471/encompass) # Encompass Canonical: https://www.softwareadvice.ie/software/133471/encompass Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/133471/encompass?page=2) > Encompass by ICE Mortgage Technology is a digital mortgage solution designed to cater to the complex needs of the lending and investing landscape. It serves as the singular system of record, eliminating the complexities and reducing the cost of lending and investing at scale. Its end-to-end digital mortgage solution enables users to acquire more customers and seamlessly originate, sell, and purchase loans swiftly and efficiently. Developed with the industry in mind, Encompass delivers significant return on investment, making it an essential platform for businesses looking to maximize profitability and streamline their operations. Encompass allows any loan officer and underwriter to track loan applications throughout the whole origination process, arrange loan files systematically and utilize process automate to complete loan underwriting tasks in a matter of seconds. The solution lets users archive any loan file and keep track of closed loans. Additionally, firms can send automated emails to stakeholders, audit existing loans and use the compliance management system to ensure compliance with laws. Other features offered by the solution include document management, risk management, refinancing, loan appraisal, an integrated pricing engine and third-party documentation. Encompass offers a broad range of features and capabilities that set it apart as a best-of-breed solution for every aspect of the mortgage business. Used by a greater number of mortgage companies than any other solution, it supports smarter decision-making, cost reduction, compliance assurance, and innovation across the entire workflow. The platform provides flexible, intuitively designed customer engagement solutions for lead generation and loan origination, empowering businesses to convert leads into loans and transform prospective borrowers into long-term customers. With Encompass, businesses can deliver a seamless and configurable digital mortgage experience across the board, ensuring an exceptional customer journey and improved loan quality. The platform's seamless and configurable task-based workflows, coupled with powerful automation, enable users to automate previously manual and time-consuming processes, driving efficiency at every stage of the loan lifecycle. This includes functionalities for borrower point of sale, loan officer point of sale, third-party originator portal, marketing automation, and loan origination and closing. Encompass' Developer Connect provides access to open application programming interface (API), which helps lenders with application customization and integration. It is available on a monthly subscription basis and support is available via an online help desk and over the phone. > > Verdict: Rated **4.0/5** by 42 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 42 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: ICE Mortgage Technology - **Founded**: 1997 ## Commercial Context - **Pricing Details**: Contact ICE Mortgage Technology for pricing details. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Amortisation Schedule - Audit Trail - Automated Decisioning/Underwriting - Client Database - Compliance Management - Contact Management - Credit Reporting - Customer Management - Customer Statements - Document Management - Electronic Applications - Electronic Signature - For Borrowers - Government Loans - HUD Settlement Statements - Lead Management - Lender Search - Loan Management - Loan Origination ## Support Options - 24/7 (Live rep) - Chat ## Category - [Commercial Loan Software](https://www.softwareadvice.ie/directory/4758/commercial-loan-software/software) ## Related Categories - [Commercial Loan Software](https://www.softwareadvice.ie/directory/4758/commercial-loan-software/software) - [Loan Origination Software](https://www.softwareadvice.ie/directory/4557/loan-origination/software) - [Mortgage Software](https://www.softwareadvice.ie/directory/4208/mortgage/software) ## Alternatives 1. [Mortgage Automator](https://www.softwareadvice.ie/software/211774/mortgage-automator) — 4.9/5 (112 reviews) 2. [nCino’s Mortgage Suite](https://www.softwareadvice.ie/software/173731/simplenexus) — 4.8/5 (126 reviews) 3. [LendingWise](https://www.softwareadvice.ie/software/76638/lendingwise) — 4.6/5 (72 reviews) 4. [BNTouch Mortgage CRM](https://www.softwareadvice.ie/software/127795/bntouch) — 4.5/5 (95 reviews) 5. [The Mortgage Office](https://www.softwareadvice.ie/software/84138/the-mortgage-office) — 4.8/5 (285 reviews) ## Reviews ### "Great support" — 5.0/5 > **Verified Reviewer** | *2 April 2019* | Banking | Recommendation rating: 10.0/10 > > **Pros**: ellie mae has fantastic support for any questions or troubleshooting > > **Cons**: make sure you have proper bandwidth, takes a lot of resources. ----- ### "Encompass or Caylyx?" — 5.0/5 > **Verified Reviewer** | *25 September 2020* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: You might be wondering what LOS to use. I do recommend Encompass as it has many integrations with pricing and pulling credit. You can completely work in Encompass with minor use of a CRM. > > **Cons**: I do like using a CRM often. It is great for keeping track, but you cant make any custom fields or access notes/convo log quickly. > > I give it an 8 out of 10. Encompass takes a while to learn, and if you are new to the industry - it can be a pain to learn this system and how to sell/the process ----- ### "Needed but Not User Friendly" — 2.0/5 > **Verified Reviewer** | *27 August 2021* | Banking | Recommendation rating: 3.0/10 > > **Pros**: Encompass is probably the best LOS system out there but that's also the problem. It has a lot of features, so many in fact that it makes it even more difficult to use. You "can" do just about anything in Encompass in regards to Loan Origination but it is not easy to learn and very cumbersome to use. > > **Cons**: Too busy. Too much like I'm sitting at a 1985 version of Apple IIe computer. It's not very user friendly and doe not have near the helpful help buttons that it needs to quickly explain the thousands of different radio buttons and boxes that it offers. Sure, you can call their "help desk" number or watch their training videos, but have you ever had to watch a training video for Amazon? eBay? Google? - Get my point? > > Its probably the best it gets but unfortunately noone has yet to do it better. Saddening to think we can so so many things in Home Loan Origination that make it easy on the consumer yet lack so severely in the development of a user-friendly LOS system. ----- ### "Great Origination LOS for Mortgage Lenders" — 4.0/5 > **Verified Reviewer** | *15 February 2019* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: This program is based online so you can access your client's loan from anywhere and work from any location. The ability to merge, duplicate, and split files makes this an incredible LOS to work in since loan scenarios can change at any time. > > **Cons**: If you do not have internet or have an internet outage, you will not be able to access the software. > > Anyone who can take a 1003 application will find this system a breeze to use. It is easy for an originator who is not computer savvy to use without too much system training. ----- ### "Best mortgage software I have ever used." — 5.0/5 > **Verified Reviewer** | *20 April 2019* | Banking | Recommendation rating: 10.0/10 > > **Pros**: I like the reporting functions of the software. The ability to order third party services such as flood certificates, appraisals, compliance checks is top-notch. \[SENSITIVE CONTENT HIDDEN\] does a good job of releases updates and support. > > **Cons**: Only one person can work in a file at a time. It would be nice if at least two people could work in a file at once. > > My experience has been positive. I find it a lot easier than other mortgage software systems. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/133471/encompass?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/133471/encompass) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data