--- description: Review of DonorPerfect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DonorPerfect | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Charity CRM Systems](/directory/4788/nonprofit-crm-software/software) > [DonorPerfect](/software/389956/donorperfect) # DonorPerfect Canonical: https://www.softwareadvice.ie/software/389956/donorperfect Page: 1 / 57\ Next: [Next page](https://www.softwareadvice.ie/software/389956/donorperfect?page=2) > DonorPerfect is a all-in-one fundraising platform that helps nonprofits manage donors, gifts, communications, events, and volunteers in one secure, integrated system. Dashboards, analytics, and customizable reports give teams clear insight into giving trends, while online donation forms and mobile-ready pages make it easy to collect and process gifts from any device or wallet, including PayPal and Venmo. Nonprofits can personalize outreach through Constant Contact, track auctions and campaigns, set role-based permissions, and automate key workflows. With flexible pricing, a robust partner ecosystem, and an open API, DonorPerfect adapts to any organization’s size and goals, helping teams work smarter and deepen donor engagement. > > Verdict: Rated **4.5/5** by 1384 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1384 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SofterWare - **Location**: Horsham, US - **Founded**: 1981 ## Commercial Context - **Starting Price**: US$119.00 - **Pricing model**: Other - **Pricing Details**: Packages starting at $119/month. DonorPerfect is designed to be customized for any size nonprofit organization.You hold the power to choose the package and integrations that fulfill your specific needs. Unlimited donation forms, payment processing, and Constant Contact included in every system. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Attendance Management - Auction Management - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Communication Management - Contact Database ## Integrations (14 total) - Agile Ticketing - Congress Plus Advocacy - Constant Contact - Double the Donation - Givecloud - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - ReadySetAuction - Sage Intacct - ShopRaise - SimpleTix - VolunteerLocal - iWave ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Charity CRM Systems](https://www.softwareadvice.ie/directory/4788/nonprofit-crm-software/software) ## Related Categories - [Charity CRM Systems](https://www.softwareadvice.ie/directory/4788/nonprofit-crm-software/software) - [Peer-to-Peer Fundraising Software](https://www.softwareadvice.ie/directory/3561/peer-to-peer-fundraising/software) - [Donation Management Software](https://www.softwareadvice.ie/directory/418/crm-software/software) - [Charity Software](https://www.softwareadvice.ie/directory/4280/nonprofit/software) - [Fundraising Software](https://www.softwareadvice.ie/directory/1543/online-fundraising-platforms/software) ## Alternatives 1. [Neon CRM](https://www.softwareadvice.ie/software/3122/neoncrm) — 4.3/5 (613 reviews) 2. [Bloomerang](https://www.softwareadvice.ie/software/2973/bloomerang) — 4.7/5 (1287 reviews) 3. [Donorbox](https://www.softwareadvice.ie/software/380685/donorbox) — 4.8/5 (624 reviews) 4. [DonorSnap](https://www.softwareadvice.ie/software/2048/donorsnap) — 4.6/5 (405 reviews) 5. [MonkeyPod](https://www.softwareadvice.ie/software/107235/monkeypod) — 4.8/5 (100 reviews) ## Reviews ### "A Big Contender In The Fundraising Marketplace...." — 5.0/5 > **Robin** | *19 March 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The ease of use continues to be a positive for this platform, along with self-paced and instructor led training which allowed us to onboard a new employee very quickly. Also love the chat feature to get answers in real time vs. having to email and wait for a response. > > **Cons**: They have a drop and drag donation forms section. The downside is that unlike their classic forms, you need to actually run a separate report to get the names of the persons who have donated as it is not visible on the platform. Super inconvenient and something that we need to schedule regularly to pull. Another con is that in the classic forms the header area is not easy to work with or size. It also does not look good on mobile even is you check the box to maximize it for mobile. > > Overall experience is still a 5 star rating. I do wish there were more integrations with other platforms, and there are obviously some cons listed above, but nothing that we would stop using the platform for. ----- ### "DonorPerfect Fan" — 5.0/5 > **Nanette** | *26 February 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: My top "like" of DonorPerfect is the online chat support. The agents are always helpful even with the most unusual question, like when I don't know who I should talk to about something I can ask the chat support agent and they will tell me. I also appreciate that chat support agents have helped me write filters and fix reporting issues. They are like having my own on-site tech\! > > **Cons**: I am not a fan of the dashboard. DP has preset what is measured and you can't edit the timeline. It would be great, and much more worth it, if I could. > > I am with my second non-profit using DonorPerfect. With the first organization, we had been using a software that was EXTREMELY expensive, not user friendly, and locked us into lengthy contracts. The transition to DP was easy, and I appreciated the affordability and not having to sign a lengthy contract. At my current organization DP is used in a variety of ways and we still have room to grow how we use it in the future. ----- ### "Happy Non-Profit" — 5.0/5 > **Peggy** | *27 October 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: It is very comprehensive and always updating with improvements and new features. It offers multiple ways to customize the donor screens to fit your individual needs. > > **Cons**: Customer service options. The only way to get email or phone support is to have a three-month contract for it. It is not cost-effective and very frustrating as the chat is often not available. > > We have been using Donor Perfect for many years and feel it offers lots of ways to customize our experience for donor data. Also offers good integration with other products. ----- ### "A Great Platform for Donor Engagement" — 5.0/5 > **Kristin** | *3 March 2026* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: DonorPerfect is an outstanding donor management solution that has greatly enhanced our ability to track and engage with our supporters. Its interface makes it simple to organize donor data, manage contributions, and generate reports. The customer support is generally excellent—responsive, knowledgeable, and genuinely committed to helping us succeed. > > **Cons**: Currently there are two biggest cons. 1. We are unable to create household records/relationships in order to view giving \& communications both at the household and individual level. 2. Lack of a Donor Portal where donors can get their own receipts, edit, start, or stop recurring donations, etc. > > Overall, my experience with DonorPerfect has been great, and it’s been a reliable tool for our day-to-day fundraising and donor engagement work. ----- ### "Solid, Reliable, Database for Cost Conscious Development Teams" — 4.0/5 > **Lindsay** | *9 March 2026* | Environmental Services | Recommendation rating: 9.0/10 > > **Pros**: Donor Perfect Online (DPO) is a great value for the cost. DPO serves our small to medium sized organization well. Its greatest assets are the simple to use reporting features and very friendly, prompt, customer service team. I've personally called their tech support often and every single time they've been able to help reslove my issue and never laughed at me when I was making a simple user error\! :) > > **Cons**: Our least favorite part of DPO is the way in which couples are handled in the system. If putting s couple on the same record, it is challening to identify which personal information (cell phone and email address for exmaple) goes with which person in the couple. There are work-arounds of course and we've been able to handle this with close attention to detail and consistiant recording keeping procedures. > > It is generally a simple to use system that takes little time to get accustomed to, making it easy for new team members to get up to speed. It is a cost effective product for our small development team and provides us with solid solutions for the reporting, mailing, and recording keeping needs we have. The customer service team goes above and beyond and always make sure issues are resloved in a timely manner. ----- Page: 1 / 57\ Next: [Next page](https://www.softwareadvice.ie/software/389956/donorperfect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/389956/donorperfect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data