Workforce.com

Pros

We are able to pay employee's for the work they have produced and it is always accurate.

Cons

Training and resetting password is very hard to access in my organization.

Pros

It is able to house so much information that was previously in multiple locations. Saves time and allows communication to all members of the scheduling and payroll process.

Cons

Prior software allowed staff to see changes made to initially published schedule as they happen. Workforce does require publishing after all changes. Not that I don't like it, but it is something I have to be mindful of.

Pros

The product was very easy to implement. The scheduling is easy and tracking attendance was okay.

Cons

Time clock issues from our staffs made as switch to another product. They need to fix the punch in/out errors. With that fixed, it would be a nice product

Pros

The relative ease of tracking staff time and building out schedules to accommodate their needs.

Cons

It is sometimes difficult to figure out which component that I need to access to review staff compliance with their own schedule to ensure they are not working hours outside of what they are scheduled.

Pros

tracks employee times , hours worked and dollars

Cons

nothing works great works great for me no negitive

Pros

The refinement of granular information we can find across many options and menus on the platform and the training /customer support.

Cons

Not having PAYCOR as one of the fully integrations pre made like ADT.
We had to create a custom map for exporting data across.

Pros

I really like all of the features. It is a website that has convenient app for my workers and crews to clock in no matter what site they are on. I like that its good for my feild workers and office since we went virtural. The onboarding feature and dashboard lets me see everything at a glance. And because of the ease of use I can assign staff administrative roles. I also like that I can assign different roles and access levels to specific works. Workforce.com is the best app I have used for managing my staff.

Cons

I would like to incorperate a space for site progress. Because my crews are working different sites at once it would be helpfull if I could collect data from the site like pictures. Also, maybe a chat feature. If I could text within the app to the feild or get quick reminders out that would be helpfull. Or some sort of reminder chat bot. I have had cases where workers forgot to clock in and out so it would be helpfull for an AI chat bot to pop up and say "you have 20 minuets before your shift is over. do you want to clock out automaticly or request more time on the site".

Pros

Adjusting Schedules, Time Efficient with Payroll, easier to manage and work it

Cons

I'm still getting use to it and liking it more and more .. I more I learn, the better it works and easier to navigate

Pros

Workforce allows me to schedule my students according to their schedules. Students are able to add their times that they're not able to work. This saves me countless hours.

Cons

Having to schedule blocks in 30-minute intervals.

Pros

Smooth and seamless for multi store scheduling and proper HR functions.

Cons

That I didn't implement this sooner throughout my organization

Pros

I like the ability to click and drag shifts. Easy to move schedules around.

Cons

The data seems to get bogged down and take lots of CPU capacity. Slows down the system when making major changes.

Pros

Scheduling and tracking options. I also like the real time aspect.

Cons

Some of the functionality isn't implemented within our company, I could use this if I new how to do so.

Pros

It has the app and web version which gives you two different interface and types of access, gives you more option to explore it!

Cons

on my organization, agents are having time to time issues where they aren't seeing the shifts that they claimed which also takes time before being troubleshoot.

Pros

This is the only software I could find that tracks breaks as well as meals which is critical for my time keeping.

Cons

Some of the options are under headings that aren't intuitive but they're in there. Customer service is always quick to respond.

Pros

Workforce.com is full of benefits from all angles. Ease of use, ease of deployment, ease of implementation and maintenance. I am a number one beneficiary. I highly recommend this software. It relieves overwhelming workloads. Very impressed by the cost comparing what you we achieve under this single software.

Cons

Perfect for real. I have no complaints. Workforce.com is a reliever. All workload simplified.

Pros

This software is the best in saving time and labour for shift workforces. I have enjoyed an easy to use and customizable dashboard. Employee engagement is at its best giving the freedom over workforce management needs. It is cost effective and very impactful. I highly recommend Workforce.com.

Cons

I am happy with what I get from Workforce.com. It is satisfying.

Pros

-The ability to schedule in advance.-Color code my employees for what job positions they are covering. -Very organized and many views and options to view the schedule by.-Love the fact of staff flexibility, the app helps tremendously to publish out for viewing and my goal was to get away using so much paper and ink.-Cloud base so i can pull it up from anywhere and look when needed-Affordable -Qualifications help so much and being able to put in my doctor's expiration dates for reminders are very helpful also helps me keep track of phase training

Cons

The app could use some work, seems very slow and not as user friendly. Also staff being able to comment from one area vs looking in other areas of the app.Integration didn't really benefit the clinic due to us not going with quick book i cloud version vs. desktop version.

Pros

Real time camera that advises agent location

Cons

is sometimes a little bit manual requires a lot of work to do corrections when agents do a mistake

Pros

Ease of use and scheduling features help manage work

Cons

enhanced reporting would be good, we should be able to pull the report items we need

Alternatives Considered

Reasons for Choosing Workforce.com

Switched From

Reasons for Switching to Workforce.com

Pros

The different tools that help us to do our job and procedures more simple and coordinated.

Cons

so far nothing, the tool has helped me to manage my workload and schedules on a more organized way.

Pros

This tool provides effective control over job management. I have slowly gathered confidence and trust in Workforce.com. it has effective features which has been easy to relate with our daily needs. There is so much to unleash in this software.

Cons

None. I have moved well with Workforce.com it gives exactly what I expected.

Pros

I have all my information in one place, I can post vacation etc.

Cons

Most of the staff forget their passcodes, fingerprint would be easier.

Pros

the ability to use in an easy way and efficient way

Cons

so many options to use and to learn from

Pros

Real-time Updates
Ease of Use
Mobile Access

Cons

So far so good, I have not had any inconvenience.

Pros

The product is easy to use and the integration was pretty much easier than any other similar products. The scheduling future is okay, you get to view all employees calendar the way you want it to appear. The clock in and out feature has had some few challenges here and there since most employees complain of not being able to clock in and out but overally okay for those who get to use it.

Cons

The clock in and out feature. We've had multiple complains from our employees about it. Some are not able to use the future due to multiple reasons related to the product.

Pros

The features are so easy to use and adjust when neded

Cons

I do not have any cons on this product. Adding new staff and tracking days off are very simple

Alternatives Considered

Reasons for Switching to Workforce.com

Pros

The ability for the employee to clock in no matter where he is ( unless there is no cell service) which does not happen often this is important in our line of work since most of our employees work out of town and they are able to clock in and out no matter where they are.

Cons

The only think I can see is not being able to use if there cell service is not working but not sure if that is anything you can work on

Pros

how easy it is and how you always have someone available to help

Cons

nothing i love the service I have nothing bad to said

Pros

Easy to use, great for managing shifts and time tracking.

Cons

Could use more advanced reporting and analytics features.